Here’s a question, would you have invented the car by looking at big data? Would Netflix have come into existence looking at big data? The question is will big data lead to great leaps or simply improve performance in the … Read More
You hear it all the time. People will start the discussion on customer experience based on what the existing technology can do. The will say “Our technology can do this or can’t do this,” or “There’s a new technology that … Read More
I have written before about the power of storytelling and metaphors. I think the ability to tell a good story is important to growth, but to others storytelling may be conceived as just the latest marketing fad. Why would stories … Read More
I have never worked at a place that did not present challenges. I don’t think there is any place you can work that does not present challenges. The reality is that it is the challenges that make you better, that … Read More
I certainly think that managing projects using agile practices is a better method than more traditional approaches, but if you just stop at the practices and never embrace the culture you are leaving the largest opportunity on the table. You … Read More